Shipping & Returns
Shipping & Delivery
Shipping and delivery dates are estimates and may be affected by carrier delays, weather, customs inspections, transportation disruptions, holidays, or other circumstances outside of Gilded Tile Society’s control. We will always communicate significant updates as soon as they become available and will gladly assist with carrier issues when applicable.
Preorder and Shipping
Our collection is currently available exclusively for preorder. Your selections will be reserved especially for you and shipped as soon as they become available. Once your order is on the way, tracking details will be sent directly to your email.
Shipping Prices
Shipping rates are thoughtfully calculated based on the items on your order and will be reflected at checkout.
Returns and Damages
Due to the nature of our collection, all purchases are final sale. We are unable to accept returns or exchanges once an order has been placed. We encourage you to review your selections carefully before completing your purchase, and our team is always happy to assist with any questions prior to ordering.
Every order is carefully inspected and thoughtfully packaged before it leaves us. In the rare event that your order arrives damaged or something isn't quite right, please contact us as soon as possible. We take great pride in our products and your experience, and we'll work with you to make it right.
